1. Eligibility for Returns

• Returns are accepted within 20 days from the date of delivery.

• The product must be unused, in its original packaging, and in the same condition as received.

2. Non-Returnable Items

• Health-related or hygiene-sensitive items.

• Items without original receipt or proof of purchase.

3. Refunds

• Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund.

• Refunds will be processed via the original payment method within [number of days] days.

4. Exchange Policy
Exchanges are allowed for defective or damaged products. Contact us at onlinexenexstore@gmail.com or WhatsApp 03124756999.